Luxury Hotel Quality Assurance Manager

3 weeks ago


Lahaina, Hawaii, United States Marriott International, Inc Full time

The role of a Housekeeping Supervisor at The Ritz-Carlton is to ensure the highest standards of cleanliness and organization in guest rooms and public areas. This position requires strong leadership skills, effective communication, and attention to detail.

Key Responsibilities
  • Inspecting guest rooms and public areas to ensure quality standards
  • Managing staff and coordinating with other departments
  • Addressing guest service needs and resolving issues
  • Ensuring adherence to safety and security procedures

This role also involves supervising daily activities, managing employee performance, and maintaining confidentiality of proprietary information. Additionally, the supervisor will be responsible for welcoming guests, anticipating their needs, and ensuring their satisfaction.

The ideal candidate will have at least one year of related work experience and strong leadership skills. A high school diploma or equivalent is required, and previous supervisory experience is preferred.

Benefits

As a Housekeeping Supervisor at The Ritz-Carlton, you can expect a competitive salary of $29.14 per hour. Marriott International offers an equal opportunity employer and values diversity and inclusion in the workplace.

The Ritz-Carlton is a global leader in luxury hospitality, and as part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. We offer a dynamic and supportive work environment that fosters growth and development.



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