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Front of House Team Member

2 months ago

Palestine, Texas, United States Chick-fil-A Full time
Job Summary

We are seeking a highly motivated and customer-focused Front of House Team Member to join our team at Chick-fil-A of Anderson. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a clean and organized dining area, and working collaboratively with our team to deliver a world-class dining experience.

Key Responsibilities
  • Customer Service:
    • Greet guests with a warm and friendly demeanor as they enter the restaurant.
    • Assist guests in placing orders, answering questions, and making menu recommendations.
    • Ensure all guest requests and special dietary needs are accommodated.
  • Order Accuracy:
    • Prepare and assemble orders accurately and efficiently.
    • Check orders to ensure they meet Chick-fil-A's quality and presentation standards.
    • Handle any order discrepancies or guest concerns with professionalism and courtesy.
  • Cleanliness and Organization:
    • Maintain a clean and organized front-of-house area.
    • Perform routine cleaning tasks to uphold Chick-fil-A's high cleanliness standards.
  • Teamwork:
    • Collaborate effectively with team members in a fast-paced environment.
    • Assist in maintaining food and beverage inventory levels and replenishing supplies as needed.
    • Support fellow team members in their roles to ensure smooth operations.
  • Safety and Compliance:
    • Follow all food safety, health, and safety guidelines.
    • Adhere to Chick-fil-A's policies and procedures, including uniform and grooming standards.
Requirements
  • Excellent interpersonal skills and a passion for providing exceptional customer service.
  • Ability to work in a fast-paced environment and handle high-pressure situations.
  • Strong communication skills, both verbal and non-verbal.
  • Team player with a positive attitude and a willingness to learn.
  • Flexibility to work various shifts, including weekends and holidays.
  • Prior restaurant or customer service experience is a plus, but not required.