Customer Service Representative

3 weeks ago


Longview, Washington, United States Lowe's Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Lowe's. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and ensuring that our customers have a positive shopping experience.

The ideal candidate will have excellent communication skills, a strong understanding of customer needs, and the ability to work effectively in a fast-paced environment.

We offer a competitive salary of $17.00 - $23.80 per hour, plus opportunities for career growth and development.

Key Responsibilities:

  • Welcome customers to Lowe's and provide exceptional customer service
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately
  • Cross-functionally train in other areas of the store
  • Prepare merchandise in your department based on customer needs
  • Guide customers through shopping or checkout

Requirements:

  • 6 Months Experience using a computer
  • Reading, writing, and performing basic arithmetic
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Benefits:

  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match


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