Customer Service Representative

18 hours ago


Columbia, South Carolina, United States US Tech Solutions Full time
Job Description:

We are seeking a highly skilled Call Center Representative to join our team at US Tech Solutions.

Key Responsibilities:

  • Respond to routine customer inquiries in a timely and professional manner.
  • Identify and resolve incorrectly processed claims, ensuring accurate and efficient processing.
  • Review and adjudicate claims and non-medical appeals, making informed decisions to resolve customer issues.
  • Collaborate with internal teams to ensure seamless claim processing and customer satisfaction.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong analytical and technical skills, with attention to detail.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


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