Healthcare Support Representative

4 weeks ago


Merced, California, United States GetixHealth Full time
Job Description:

As a Healthcare Support Representative at GetixHealth, you will play a vital role in delivering exceptional customer service to our clients. Your primary responsibility will be to act as a liaison between the client and our operations, ensuring smooth communication and resolution of account inquiries.

With a competitive pay range of $18-$22 per hour, this position offers a unique opportunity to grow professionally while enjoying various benefits, including comprehensive health coverage, life and disability insurance, 401(k) retirement savings plan, and paid time off (PTO).

Responsibilities:
  1. Serve as a liaison between the client and GetixHealth operations.
  2. Respond to client inquiries regarding accounts assigned to GetixHealth.
  3. Manage payment plans, account holds, cancellations, and other account-related tasks.
  4. Update client-hosted systems with account information.
  5. Process credit card reports from patient payments.
  6. Review financial assistance applications.
  7. Complete patient credit card refunds.
  8. Review correspondence for assigned accounts.
  9. Verify missing payments or correct posting errors.
  10. Follow up on insurance claims to ensure accurate self-pay balances.


Compensation: The estimated salary for this position is $18-$22 per hour, offering a competitive rate for individuals seeking a stable income with opportunities for growth.

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