Service Operations Manager

2 days ago


Lakeville, Minnesota, United States Continental Properties inc Full time

Continental Properties is seeking a highly skilled and motivated Service Supervisor to join our team at Springs at Lakeville in Lakeville, MN.

Compensation

The estimated annual salary for this position is $61,200 - $71,400, based on the hourly rate of $30-$35/hour.

About the Role

This key leadership position plays a crucial role in maintaining facility operations, creating new efficiencies, and developing standards that positively impact resident renewals and customer satisfaction. The ideal candidate will foster a collaborative work environment, encourage great customer service from the maintenance team, and report directly to the Community Manager.

Responsibilities
  • Prepare apartment homes for rent by performing repairs in various areas such as HVAC, electrical, plumbing, pools, carpentry, drywall, building exteriors, appliances, and painting.
  • Work with vendors to maintain the appearance and safety of the community.
  • Oversee expenses and budget.
  • Provide support and training to the maintenance team.
Requirements
  • At least 2 years of experience in a multifamily Service Supervisor role.
  • EPA and CPO certifications are desired, along with substantial experience in areas like HVAC, plumbing, pools, carpentry, drywall, building exteriors, and appliances.
  • Ability to work overtime and on call/non-traditional schedules, including evenings, weekends, and holidays.
  • Possess physical stamina to perform repairs at the community, which may involve using hand strength, climbing ladders, stairs, lifting up to 25 pounds individually or with assistance, and using technology like computers, tablets, telephones, and office equipment.


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