Leasing Specialist

Job Title: Leasing Specialist

About the Role:
We are seeking a highly motivated and customer-focused Leasing Consultant to join our team at Drucker + Falk LLC. As a Leasing Specialist, you will be responsible for leasing apartments, providing exceptional customer service, and maintaining accurate resident files.

About You:
To succeed in this role, you should have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should also be proficient in sales and have a strong customer service philosophy.

Key Responsibilities:
- Lease apartments at the highest effective rent level possible while maintaining a strong customer service/satisfaction philosophy.
- Maintain a courteous and helpful attitude at all times.
- Respond to resident requests promptly and courteously and help resolve resident issues.
- Be aware of company and community policies and be able to explain them to residents and potential residents.
- Have a comprehensive working knowledge of all lease-related documents and be able to accurately complete the documents in a timely manner.
- Maintain accurate resident files in accordance with Drucker + Falk Company policy.
- Enter computer data relative to residents and potential residents in accordance with company policy.
- Assist in developing and maintaining a resident retention/renewal program to achieve optimum increases and conversion ratios.
- Inspect apartments prior to move-in to ensure market-ready status.
- Assist in the leasing activities and resident relations.
- Be aware of the rent levels and amenities of competitive communities.
- Be aware of all community and area facts and statistics.
- Assist in preparing the competitive market survey report as needed.
- Greet new residents and assist with the move-in process.
- Verify application data.
- Qualify potential residents.
- Show the model and available ready vacancies.
- Participate in the coordination of community-sponsored events.
- Become certified as a Leasing Specialist through the company's in-house training program.
- Travel may be required. Reasonable or limited use of your vehicle may be required.
- Perform other duties as assigned.

Salary and Benefits:
The estimated salary for this position is around $45,000 - $55,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, 401(k) matching, and paid time off.

What We Offer:

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