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Product Manager for Wealth Management Banking

2 weeks ago


Chicago, Illinois, United States Northern Trust Full time

About Northern Trust:

Northern Trust is a global leader in the financial services industry, with a presence in over 20 countries.

Our mission is to deliver exceptional financial services to our clients, providing innovative solutions that meet their unique needs.

Job Overview:

We are seeking a highly skilled and experienced Director of Wealth Management Banking Capabilities-Product Management to join our team.

This senior-level position will lead and manage the end-to-end product lifecycle for digital banking capabilities, developing and executing product strategies and roadmaps that align with business goals and client expectations.

  • Oversee the end-to-end product management process for Wealth Management's digital banking capabilities.
  • Develop and execute product strategies and roadmaps that align with business goals and client expectations.
  • Build a multi-year roadmap to develop a modern and efficient digital banking experience that both meets business objectives and delights customers
  • Identify market trends, conduct research and perform ongoing competitor analysis to inform the product strategy and identify opportunities for innovation
  • Manage relationships and collaborate with third-party vendors or other partners that play a role in the banking ecosystem
  • Ensure compliance with regulatory requirements, including consumer banking compliance and banking regulations
  • Collaborate with business leadership and cross-functional teams, including compliance, legal, technology, and operations, to deliver high-quality products.
  • Drive the development, implementation, and continuous improvement of innovative solutions to enhance the client banking experience.
  • Monitor and analyze product performance, client feedback, and market trends to make data-driven decisions.
  • Provide leadership and mentorship to a team of senior product managers, fostering a culture of excellence and continuous improvement.
  • Communicate product vision, strategy, and progress to senior leadership and stakeholders.

Key Responsibilities:

You will be responsible for:

  • Designing and optimizing the client banking experience ensuring a seamless integrated cross-product view of the client's relationship.
  • Implementing digital solutions for client's everyday banking activities, including opportunities for self-service and increased automation, reducing manual processes and enhancing compliance.
  • Developing or leveraging vended solutions to deliver banking functionality, relying on industry knowledge and competitive intelligence.
  • Integrating risk assessment tools to identify and mitigate potential fraud and compliance risks.
  • Working closely with client service teams to ensure a banking experience tailored to the needs of ultra-high net worth clients.
  • Collaborating with technology teams to build a scalable platform that is able to support the ever-evolving digital banking landscape.

Qualifications:

To be successful in this role, you should have:

  • A Bachelor's degree in Business, Finance, Computer Science, or a related field; MBA or advanced degree preferred.
  • 7+ years of experience in product management, specifically in banking, including retail deposits, treasury management, commercial and retail lending within a financial institution, preferably a wealth management firm.
  • Proven track record of managing and leading high-performing product teams.
  • In-depth knowledge of regulatory and consumer banking compliance, wholesale banking.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
  • Experience with client portal development and integration of banking as a capability within a broader relationship of Wealth Management products and services.
  • Strong project management skills, with the ability to manage multiple projects simultaneously.

Benefits:

Northern Trust offers a collaborative and innovative work environment where you can make a significant impact on the client onboarding experience.

We prioritize professional development opportunities and career growth, providing a platform for your success.

Working with Us:

As a partner at Northern Trust, you will be part of a flexible and collaborative work culture.

Our organization values financial strength and stability, allowing us to explore new ideas and drive innovation.

We encourage movement within the organization and offer accessible senior leaders who are committed to assisting the communities we serve.