Guitar Repair Specialist
1 week ago
About Guitar Center
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
We believe in creating inclusive environments that put our customers first, all while fulfilling our mission. As a leading musical instrument retailer, we offer a unique opportunity for talented individuals to grow with us and build a rewarding career.
Salary: $16.00 - $24.00 per hour plus commission
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
About the Role
As our Repair Technician, you will provide perform maintenance and repair services on customer-owned instruments and assist in maintaining specific store inventory. You will continually build and increase business through great customer experience and quality work.
A few special characteristics that make our Repair Technicians successful:
- Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way.
- Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them.
- Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
- Training: Able to effectively train learners and communicate info and techniques so that they are retained.
Responsibilities
You will interact with customers, ensuring a positive customer experience. Service customer-owned instruments with a high level of craftsmanship. Maintain store owned gear, as requested. Complete warranty repair work. Additional duties as assigned.
Requirements
Skilled understanding of repairing Guitars. Foundational product knowledge on Guitar Center products preferred.
Benefits
Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Diversity and Inclusion
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.
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