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Pharmacy Customer Service Representative

2 months ago


Glen Ellyn, Illinois, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our retail pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service
    • Engage with customers and patients to provide a positive and personalized experience.
    • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Pharmacy Operations
    • Process prescriptions accurately and efficiently, including counting, measuring, and weighing medications.
    • Assist pharmacists with inventory management, ordering, and stocking of pharmaceuticals.
    • Maintain a clean and organized store environment, including counters, shelves, and back rooms.
  • Team Collaboration
    • Work collaboratively with pharmacy staff to ensure seamless customer service and efficient operations.
    • Participate in training and development programs to enhance skills and knowledge.
Requirements
  • Education and Experience
    • High school diploma or equivalent required.
    • 6 months of experience in a retail environment preferred.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Basic math skills and accuracy with handling cash and operating a cash register.
What We Offer
  • Competitive Compensation and Benefits
  • Opportunities for Professional Growth and Development
  • A Collaborative and Supportive Work Environment