Hospital Liaison RN
1 week ago
At Northern Light Health, we are seeking a highly skilled and compassionate Hospital Liaison RN to join our team. As a key member of our business development team, you will play a vital role in representing Home Care and Hospice services to physicians, discharge planners, care managers, and other potential referral sources.
Responsibilities:- Assist patients and caregivers with navigating the selection of, and admission to, Northern Light Home Care and Hospice.
- Coordinate with the patient's hospital care team to facilitate the smoothest possible transition of care.
- Have strong knowledge of, and promote all Home Care and Hospice programs, with responsibility for increasing market share, achieving targets, and developing productive relationships with all.
- Document opportunities generated from referral source relationships.
- Work with leader to develop and implement strategies to manage the customer base.
- Provide potential customers with supporting and educational information regarding services while developing a rapport with both current and potential customers.
- Makes a targeted number of cold calls and appointments per day along with performing any follow-up activity on the customer's behalf which meets the needs of the customer.
- Builds Home Care and Hospice's brand awareness.
- Works directly with patients and families to enroll in hospice services.
- Demonstrates understanding of customers' needs and positions Home Care and Hospice services to best meet their needs, demonstrating how Home Care and Hospice adds value.
- Exhibits superior active listening skills and demonstrates strong problem-solving skills.
- Resolves customer issues and concerns with urgency and calm professionalism.
- Displays a confident presence and professionalism in all situations.
- Registered Nurse
Position Prov Rel Hospital Liaison/RNLocation Req ID null
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