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Insurance Account Representative

2 months ago

Ayer, Massachusetts, United States Federal Staffing Solutions Inc. Full time

Job Summary

We are seeking a highly skilled Insurance Account Representative to join our team at Federal Staffing Solutions Inc. in a full-service insurance company in Ayer, MA. This role involves assisting clients with selecting, purchasing, and managing personal insurance policies to ensure adequate coverage and protection.

Key Responsibilities:

  • Manage a portfolio of personal lines insurance accounts, including homeowners, auto, renters, and umbrella policies.
  • Provide exceptional customer service by responding promptly to client inquiries and processing policy changes.
  • Review client accounts at renewal time and proactively remarket accounts to find the best coverage options and pricing.
  • Work with underwriters and insurance carriers to negotiate policy terms and conditions.
  • Educate clients on insurance coverage options and assist in selecting appropriate products based on their needs.
  • Handle claims reporting and follow up on the resolution process to ensure client satisfaction.
  • Maintain accurate and up-to-date client records in the agency management system.
  • Stay current with industry trends and regulatory changes to provide clients with up-to-date information and advice.
  • Meet or exceed sales and retention goals set by the agency.

Requirements:

  • Minimum of 3 years of experience in personal lines insurance.
  • Active state insurance license in personal lines or ability to obtain one within a specified timeframe.

Benefits:

  • Competitive compensation.
  • Paid Holidays.
  • PTO.
  • Sick Leave.
  • Health Insurance (Medical, Dental, Vision).
  • 401K with match.

We are an Equal Opportunity Employer.