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Retail Operations Coordinator
2 weeks ago
About the Role
We are seeking a highly motivated and detail-oriented individual to join our team as a Retail Operations Coordinator. In this role, you will be responsible for assisting the Store Manager with overall operations and administrative duties.
Responsibilities
- Assist the Store Manager in controlling store assets and ensuring profitability in all departments.
- Consult with the Store Manager to establish action plans to accomplish departmental and overall store responsibilities.
- Assume responsibility of the entire store in the absence of the Store Manager.
- Provide knowledge and guidance to employees and customers in all departments when necessary.
- Maintain awareness of inventory, sales statistics, and expenses to ensure optimal performance.
- Direct staff to ensure each department's responsibilities and standards are completed.
- Keep the Store Manager informed about inventory movement and customer trends.
- Ensure quality customer service is maintained.
- Perform general administrative duties as needed.
Qualifications
- 1-3 years of customer service experience.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail with the ability to handle multiple tasks simultaneously.
- Team-player with a passion for outstanding customer service and selling merchandise.