Restaurant Operations Manager
2 weeks ago
As a General Manager at Checkers & Rally's, you will play a vital role in driving sales and profits while delivering exceptional Guest and Team service. Your primary responsibility will be to execute the restaurant plan, ensuring we remain the 1st Choice for our Guests and Employees.
Key Responsibilities- Meet budgeted sales and profits by effectively managing all aspects of the P&L.
- Continuously analyze data to develop and execute plans that improve sales, profits, and restaurant service efficiency.
- Determine staffing needs and hire the right candidates for the right position.
- Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction.
- Train Team Members and Managers on operations, policies, and procedures, as well as Guest service.
- Identify and respond to complaints and policy/procedure violations.
- Provide regular feedback and coaching to employees on their performance.
- Ensure the restaurant is a safe, clean, and fun environment for our employees and Guests.
- High School Diploma or General Education Degree (GED) - Preferred
- Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communication skills
- Ability to work flexible schedules and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
- Operations Excellence: Our team expects and delivers nothing but the best.
- Training & Development: We bring out the best by ensuring everyone gets well-trained.
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's.
- Benefits & Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and incentives like our all-expenses-paid annual cruise.
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