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Property Leasing Specialist
2 months ago
Company: Valiant Enterprises LLC
About Us: Valiant Enterprises LLC is committed to revolutionizing property management through innovative strategies and strong partnerships. With over 37 years of experience in the industry, we are dedicated to enhancing the living experience for residents while maximizing returns for property owners.
Position Summary: We are looking for a Leasing Manager who will oversee leasing operations, ensuring high occupancy rates and resident satisfaction. This role requires a customer-centric approach to create a positive impression on visitors and residents alike.
Key Responsibilities:
- Welcome potential residents and assess their needs through comprehensive qualification processes.
- Prepare necessary documentation for new residents, including move-in packages and lease agreements.
- Document all interactions with prospective residents in a timely manner.
- Conduct inspections of model units and available properties, reporting any maintenance needs to the Property Manager.
- Guide prospects through the application process, ensuring compliance with Fair Housing regulations.
- Maintain updated availability reports and facilitate the application approval process.
- Assist in tracking lease renewals and follow up on renewal notifications.
- Evaluate the effectiveness of marketing strategies and gather competitive market intelligence.
- Represent Valiant Enterprises LLC professionally at all times.
- Process rental payments and ensure they are handled appropriately.
- Accurately input lease information into the Yardi System and review with the Community Manager prior to finalizing agreements.
- Support the management team with various administrative tasks as needed.
- Adhere to community policies consistently.
Qualifications:
- Previous experience in customer service or sales is essential.
- Fair Housing Certification is required, or willingness to obtain prior to engaging with prospective residents.
- Ability to work collaboratively within a team environment.
- Strong verbal and written communication skills are a must.
- Proficient in Microsoft Office Suite and community management software.
- Maintain a positive demeanor and professionalism at all times.
- Willingness to participate in ongoing training related to industry regulations.
- Flexible availability, including evenings and weekends.
- Minimum of two years of relevant customer service experience.
- Present a neat and professional appearance during work hours.
- Ability to effectively address and resolve customer concerns.
Education:
- High school diploma or equivalent is required.
Physical Requirements:
- Ability to sit, stand, climb, and stoop for extended periods.
- Capable of walking the property for several hours in various weather conditions.
- Must be able to lift up to 30 lbs. as necessary.
Why Work With Us: Valiant Enterprises LLC is consistently recognized as a top employer, offering exciting opportunities for professional growth and a comprehensive benefits package, including:
- Multiple medical plan options, with one plan available at no cost to team members.
- Dental and vision coverage.
- Life insurance provided at no cost to team members.
- 401k plan with company matching.
Time Off Benefits:
- Personal time off (PTO).
- Sick leave.
- Floating holidays.
- Paid day off for your birthday.
