Corporate IT Technician

3 weeks ago


Tampa, Florida, United States eTeam Full time
Job Description

We are seeking a Corporate IT Technician to join our team in New Jersey. The successful candidate will have experience in troubleshooting hardware and software issues, providing on-site support, and performing IMACD activities.

About eTeam

eTeam was formed in 1999 with the goal of becoming the supplier of choice for clients, employees, and contingent workers. Today, we're one of the fastest-growing companies in New Jersey, ranked as one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.

Key Responsibilities
  • Troubleshoot known and unknown hardware issues related to desktops, laptops, mobile devices, peripherals, and associated accessories.
  • Provide on-site field support to customers, including installation, servicing, and repairing systems and equipment.
  • Document solutions and incident resolution case notes in English in assigned reporting systems.
  • Performs inventory management.
Requirements
  • At least 2-5 years of experience in a corporate IT department providing end-user support.
  • Knowledgeable in PC troubleshooting, break/fix activities, and service requests, adds, and moves.
  • Over 2 years of experience in Break/Fix and Repairing PCs/Desktops, Laptops and Monitors.
  • Experience in ticketing, any ticketing tool is fine.
Salary Range

$60,000 - $80,000 per annum, depending on experience.



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