Clinical Specialist, CRM

1 month ago

Pleasanton, California, United States Abbott Full time
Job Summary

We are seeking a highly skilled Clinical Specialist to join our team at Abbott. As a Clinical Specialist, you will provide engineering, sales, educational, and technical support to healthcare professionals and customers in response to field inquiries involving our CRM products.

Key Responsibilities
  • Act as a clinical interface between the medical community and the business, providing expert knowledge and support.
  • Demonstrate ability to build and sustain credible business relationships with customers and share product expertise accordingly.
  • Provide engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis, demonstrating a thorough command of all CRM products, related product and technical knowledge, trends, and players.
  • Develop, lead, and/or facilitate trainings and other programs on CRM products to healthcare professionals.
  • Provide additional backup support to CRM Sales Representatives.
Requirements
  • Bachelor's degree in Bio-Medical Engineering, related field, or equivalent healthcare experience required. Ability to become certified on CRM products necessary.
  • A minimum of 2 years of related experience with increasing responsibility in the cardiac pacing and related industries.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol.
  • Demonstrated advanced knowledge of cardiac pacing systems necessary.
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
  • Must have the ability to concentrate on detail and work independently.
  • Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
  • Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
What We Offer
  • Training and career development, with onboarding programs for new employees and tuition assistance.
  • Financial security through competitive compensation, incentives, and retirement plans.
  • Health care and well-being programs including medical, dental, vision, wellness, and occupational health programs.
  • Paid time off.
  • 401(k) retirement savings with a generous company match.
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities.

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