Hotel Hospitality Representative

3 weeks ago


Sidney, Ohio, United States Love's Travel Stops & Country Stores Full time
{"Job Summary

We are seeking a highly skilled and customer-focused Hotel Hospitality Agent to join our team at Love's Travel Stops & Country Stores. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.

Key Responsibilities

* Greet and welcome guests, providing a warm and friendly atmosphere
* Assist guests with check-in and check-out, ensuring rooms are serviced and ready for the next guest
* Field guest complaints and resolve issues in a timely and professional manner
* Maintain a clean and organized work area, including the lobby and bathroom
* Communicate with other departments to coordinate events and activities
* Perform duties of department at front desk, in maintenance, housekeeping as needed

Requirements

* Ability to learn and operate a cash register
* Good verbal and written communication skills
* Time management skills, organization skills, can-do attitude, sense of urgency, and strong work ethic
* Regularly required to talk and hear
* Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing
* Occasional light lifting not over 50lbs
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Benefits

* Medical/Dental/Vision and Life Insurance Plans
* Flexible Scheduling
* Road to Success Program for career development
* On-the-job training
* Competitive pay (paid weekly)
* Team Member bonus program
* Holiday pay
* 401(k) with matching contributions
* Parental Leave
* Adoption Assistance
* Pet Insurance
* Employee Assistance Program

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

Why Join Our Team?

At Love's Travel Stops & Country Stores, we are committed to providing our guests with exceptional service and a safe, clean, and welcoming environment. As a Hotel Hospitality Agent, you will be part of a dynamic team that is dedicated to delivering outstanding customer experiences. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

How to Apply

If you are interested in joining our team, please submit your application through our website or in person at one of our locations. We look forward to hearing from you

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