Senior Personal Banker

1 week ago


Livermore, California, United States Fremont Bancorporation Full time
Job Title: Senior Personal Banker

Fremont Bancorporation is seeking a highly skilled Senior Personal Banker to join our team in Livermore, CA. As a Senior Personal Banker, you will be responsible for delivering world-class service to our clients, recommending and referring retail consumer and business products and services, and developing and maintaining internal partner relationships to maximize relationship expansion.

Key Responsibilities:
  • Customer Experience: Provide exceptional service that meets or exceeds bank standards, promote and expand client relationships, and resolve client issues in a timely and professional manner.
  • Relationship Building: Explain, promote, and refer Fremont Bank products and services to current and prospective clients, meet assigned sales and referral objectives, and contribute towards branch goals.
  • Operations: Follow and explain bank policies and procedures, conduct cash handling and other deposit or payment related transactions, and perform miscellaneous operational tasks as assigned by supervisor.
Requirements:
  • 4 years sales and customer service experience in a customer-facing banking environment with previous new consumer and business account opening responsibilities or equivalent preferred.
  • Signing Authority preferred.
  • Proven success in building relationships with clients and achieving banking sales and lending objectives.
  • Knowledgeable in small business deposit and lending products.
  • Proven success in small business lending, as well as prospecting and cold calling new outside business opportunities.
  • Knowledge of bank products and services and proven success of effective sales techniques.
  • Understanding of banking regulatory compliance issues.
  • Excellent listening and presentation skills.
  • Minimum 1 year of cash handling experience recommended.
  • Must be able to lift at least 25 lbs.
  • Basic computer literacy, including working with a Windows-based computer environment, and a working knowledge of Microsoft Office.
  • Strong time management and organizational skills.
  • Vision and hearing must be sufficient to interact with clients over the phone and in-person.
  • Verbal communication must be clearly spoken and understood.
  • Ability to walk and stand for outside business development activities.
  • Willingness to perform telemarketing duties as assigned.
  • Must possess excellent verbal and written communication skills.
  • A professional appearance is required.
  • High school diploma or GED required; College degree preferred.

Fremont Bancorporation is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.


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