Imaging Operations Manager

6 days ago


Maitland, Florida, United States IT Resources Full time

About the Role

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We are seeking an experienced Operations Manager to lead our Imaging Quality Control (QC) team at IT Resources. The successful candidate will be responsible for managing and optimizing processes for image and data ingestion, validation, and reporting.

This role involves collaborating with internal teams and stakeholders to identify areas for improvement and implement solutions to drive efficiency and enhance quality. The ideal candidate will have strong leadership and team management skills, as well as experience in data-driven settings.

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Key Responsibilities

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  • Team Leadership: Manage, mentor, and supervise a team of 5 direct reports, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Data Integrity: Oversee daily, historical, and special project data intake and image processing, ensuring the accuracy of data and image deliverables.
  • Process Improvement: Identify issues and implement improvements to prevent recurrence, and develop, report on, and manage the onboarding of new imaging and datasets into data repositories.
  • Quality Metrics: Measure and improve quality and productivity metrics for the team, ensuring that our services meet the highest standards.
  • Stakeholder Communication: Collaborate with stakeholders and ensure effective communication on project progress and outcomes, supporting corporate decision-making with accurate reporting and data insights.
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Requirements

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To succeed in this role, you will need:

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  • Leadership Experience: At least 2 years of experience in leading operations and managing teams in a technological environment.
  • Data Skills: Strong skills in work management, project management, and process improvement in a data-driven setting, including basic SQL understanding.
  • Technical Proficiency: Proficiency with Excel, Word, and PowerPoint, and familiarity with ETL, FTP, data integrity, and integration.
  • Communication Skills: Excellent communication and stakeholder management skills, with the ability to collaborate with cross-functional teams and external partners.
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About Us

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At IT Resources, we are committed to delivering high-quality services and building long-term relationships with our clients. We are a dynamic and innovative company that values collaboration, creativity, and continuous improvement.


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