Retail Operations Assistant

7 days ago


Appleton, Wisconsin, United States Festival Foods Full time
Job Summary

Festival Foods is seeking a Customer Service Representative to join our team in Appleton, WI. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our guests.

Key Responsibilities
  • Handle customer inquiries and resolve issues promptly and professionally.
  • Assist with opening and closing duties, including restocking shelves and maintaining a clean store environment.
  • Participate in sales floor resets and visual merchandising efforts to create an attractive shopping environment.
Requirements and Qualifications
  • High school diploma or equivalent required; associate's degree preferred.
  • Minimum 1 year of customer service experience in a retail environment.
  • Excellent communication and interpersonal skills, including effective negotiation style.
  • Ability to work varied hours, including mornings, afternoons, evenings, weekends, and holidays.
Compensation and Benefits

We offer a competitive salary range of $13.00 - $16.00 per hour, depending on experience, plus benefits including:

  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.


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