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Host/Hostess

2 months ago

Woodbridge, Virginia, United States IHOP Full time

Job Summary:

We are seeking a highly skilled and customer-focused Host/Hostess to join our team at IHOP. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities:

  • Greet and seat guests in a timely and courteous manner.
  • Manage waitlists and ensure efficient seating arrangements.
  • Process To-Go and Delivery Orders with accuracy and attention to detail.
  • Provide menu recommendations and answer questions to enhance the guest experience.
  • Upsell additional products and services to increase revenue.
  • Communicate order details to the kitchen staff and ensure timely delivery.
  • Deliver exceptional customer service and resolve any issues promptly.
  • Maintain a clean and organized workspace, adhering to health and safety standards.

Requirements:

  • Previous experience in a hospitality role, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a team environment.
  • Flexibility to work varying shifts, including weekends and holidays.
  • Basic math skills and accuracy when handling cash and credit transactions.

Benefits:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling to accommodate your needs.
  • Meal discounts and employee recognition programs.

About IHOP:

At IHOP, we're passionate about serving up more than just breakfast. We're dedicated to providing a warm and welcoming atmosphere for our guests, where they can connect with friends and family over delicious food and great service. If you're a motivated and customer-focused individual who shares our passion for hospitality, we'd love to hear from you