Customer Service Representative
3 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Guest Service Team Member to join our team at Wingstop Restaurants. As a key member of our restaurant team, you will be responsible for delivering exceptional service to our guests, ensuring a positive and memorable dining experience.
Key Responsibilities:
- Provide World-Class Service: Act as the face and voice of Wingstop, greeting guests, answering phone calls, and taking orders in a friendly and efficient manner.
- Build Guest Relationships: Interact with guests to understand their needs, preferences, and concerns, providing personalized service to ensure their satisfaction.
- Operate Point of Sale System: Accurately process transactions, handle payments, and maintain a clean and organized workspace.
- Work as a Team: Collaborate with colleagues to achieve sales goals, maintain a clean and safe environment, and support each other in times of need.
Requirements:
- Excellent Communication Skills: Ability to effectively communicate with guests, colleagues, and management in a fast-paced environment.
- Positive Attitude: Friendly, approachable, and enthusiastic demeanor, with a passion for delivering exceptional service.
- Basic Math Skills: Ability to accurately handle cash, process transactions, and maintain a clean and organized workspace.
What We Offer:
- Competitive Pay and Benefits: Opportunities for advancement, training, and development in a dynamic and growing company.
- Fun and Supportive Work Environment: Collaborative team atmosphere, with a focus on work-life balance and employee well-being.
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