Customer Experience Manager

7 days ago


Nazareth, Pennsylvania, United States Kitchen Magic Full time
About the Position

We are seeking a skilled Project Coordinator to join our team at Kitchen Magic. As a key member of our team, you will be responsible for ensuring seamless project execution and exceptional customer experiences.

About Us

Kitchen Magic is a family-owned business dedicated to improving lives through home improvement. With over 90 employees from diverse backgrounds, we strive to deliver exceptional results while fostering a positive company culture.

Key Responsibilities

  • Project Coordination: Coordinate and confirm installation and materials delivery schedules.
  • Team Collaboration: Work closely with installers, vendors, and team members to ensure great communication and high customer satisfaction.
  • Problem Solving: Assist installers by taking material orders and problem-solving.

Requirements

  • Office Experience: Experience working in an office setting.
  • Customer Service: Super (internal and external) customer service skills.
  • Time Management: Strong time management and organizational skills.

Estimated Salary: $18-$21 per hour. Location: Nazareth, PA.



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