Eyes Care Specialist for Middletown, NY Location
6 days ago
We are looking for a dedicated Eyes Care Specialist to join our team at our Middletown, NY location. As an Optometrist with LensCrafters Galleria at Crystal Run, you will be responsible for delivering high-quality patient care and contributing to the growth of our organization.
About UsLensCrafters is the largest optical retailer in North America, with over 900 locations across the continent. We have been providing quality eye care services for over 30 years, earning us a reputation as an industry leader. Our commitment to excellence has led to the development of innovative technologies and exceptional customer experiences.
Key Responsibilities- Lead the execution of clinical protocols to ensure patients receive top-notch care while maximizing results and driving store growth through strong partnerships with the MOD and SMM teams.
- Deliver key performance indicators and serve as an ambassador of the Brand inside and outside the organization, driven by passion and high standards to exceed expectations.
You will be operating as a successful stakeholder to all leaders within the organization and local market, prioritizing patient satisfaction and exceeding expectations on all Key Performance Indicators (KPIs). Additionally, you will convey a commitment to providing unsurpassed Patient Service by ensuring staff performs the following Service Process steps:
- Address all patients' visual lifestyle needs.
- Make eyewear recommendations based on patients' needs.
- Explain each step of the eye exam, listen carefully to patients, and utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being.
- Communicate effectively with patients about the need for annual eye exams and schedule appointments accordingly.
- Conduct all services in accordance with protocol and accepted standards of care.
- A Doctor of Optometry degree.
- A commitment to quality patient care.
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