Computer Service Specialist
3 weeks ago
We are seeking a highly skilled and experienced Computer Service Specialist to join our team at JIM AND DELPHINE ENTERPRISES LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers, ensuring their computer systems are running smoothly and efficiently.
This is a full-time position with a competitive salary range of $40,000 - $60,000 per year, depending on experience. Our company offers a comprehensive benefits package, including paid time off, medical benefits, and a matched retirement plan.
The ideal candidate will have a minimum of two years of experience in computer service, preferably with a company providing hands-on computer support. You should be able to configure personal computers, order parts, and build systems, as well as troubleshoot and repair computer hardware and software problems. Additionally, you should have excellent communication skills and attention to detail.
In this role, you will work closely with our team to identify and diagnose hardware or software issues, recommend solutions, and provide timely and accurate information to customers via face-to-face, telephone, or email communication. You will also participate in open and close procedures, maintain the department by ensuring a clean work area, tracking inventory, stocking, and replenishing product, and participating in merchandising activities.
If you are a motivated and organized individual who enjoys working with technology and providing exceptional customer service, we encourage you to apply for this exciting opportunity. We look forward to hearing from you
Required Skills:
* Minimum of two years of experience in computer service
* Ability to configure personal computers, order parts, and build systems
* Troubleshooting and repair of computer hardware and software problems
* Excellent communication skills and attention to detail
* Experience working in a fast-paced environment with multiple priorities
Bonus Information: Our company has been in business for 11 years, providing service and support to residential and business customers. We have serviced over 40,000 customers and are expanding and growing to provide more B2B service and support.
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