Senior Product Manager

1 day ago

Salt Lake, Utah, United States Western Governors University Full time
Job Title: Principal Software Product Manager

Western Governors University is seeking a highly skilled and experienced Principal Software Product Manager to join our team. As a key member of our Product organization, you will be responsible for developing strategic product roadmaps that ensure a holistic end-to-end user experience.

Key Responsibilities:
  • Collaborate with cross-functional teams to develop and implement product strategies that meet business goals and user needs.
  • Lead Steering Committees to update and track strategy, ensure alignment with business metrics and goals, and communicate the strategic roadmap.
  • Work closely with stakeholders, end-users, engineers, UX designers, and product leaders to understand problems to solve, inform product vision, and define requirements.
  • Design experiments to test customer trade-offs between user experience, technology constraints, and business value.
  • Analyze the impact of product domain features on key business outcomes.
  • Connect domain data to the experience journey and user and business OKRs/KPIs.
  • Lead efforts to create shared outcomes across multiple teams to deliver impact for customers.
  • Define product release strategies, ensuring readiness of various business partners.
  • Become an expert in their product domain, demonstrating mastery of the current platform with an understanding of gaps that inform their near-term product roadmap and contribute to long-term strategy.
  • Manage expectations by understanding when initiatives are at risk and proactively communicating with stakeholders.
  • Participate in, present during, and sometimes lead planning activities.
  • Ensure product quality by testing software features to ensure they satisfy acceptance criteria and work with stakeholders and end-users to coordinate user acceptance testing activities.
  • Actively mentor and initiate guidance of less-experienced Product Managers through formalized mentorship assignments.
  • Partner closely with researchers and analysts to understand the holistic user experience and gain a better understanding of user behavior to identify new opportunities, generating insights that are relevant to more teams than just their domain.
  • Use data in storytelling to influence decisions around the right outcomes to be delivered at the right time.
Requirements:
  • 10 years of demonstrated experience working as a Software Product Manager, Product Owner, or Group Product Manager, with at least 3 years of those as a Senior or Group Product Manager.
  • Professional Product Certification (e.g. Certified Scrum Product Owner (CSPO), Pragmatic Marketing).
  • Experience working in Agile environments.
  • Experience managing multiple types of problems at the same time.
Preferred Qualifications:
  • Master's degree in a related field.
  • Experience in Education Technology.
  • Certified in Change Management.

Western Governors University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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