Customer Experience Specialist

3 days ago


Bay City, Michigan, United States SpeedyQ Full time
Overview of SpeedyQ

SpeedyQ is a community-driven convenience store that offers more than just snacks and fuel. We provide a welcoming atmosphere where customers can find smiling faces, helpful service, and a sense of belonging.

We are seeking a Cashier/Sales Associate to join our team as the heartbeat of our store. This role involves maintaining a clean and well-stocked environment, ensuring excellent customer service, and contributing to achieving sales goals.

Estimated Salary: $11/hourResponsibilities:
  • Customer Service Expertise: Provide exceptional customer experiences by greeting customers warmly, answering questions, and ensuring a pleasant shopping experience.
  • Sales Floor Management: Maintain a well-organized and visually appealing sales floor, including keeping shelves stocked and displays tidy.
  • Upselling and Suggestive Selling: Master the art of recommending products that complement customers' purchases, enhancing their shopping journey and contributing to sales growth.
  • Brand Ambassador: Promote our brand by encouraging customers to join our loyalty rewards program, highlighting exclusive benefits and personalized offers.
  • Cash Handling: Efficiently manage cash transactions, maintain accurate financial records, and ensure a seamless customer experience.
  • Safety and Security: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.


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