Customer Experience Manager

5 days ago


North Augusta, South Carolina, United States Check 'n Go Full time

Job Description

Serve and educate customers on the product portfolio by presenting all options for products and services that meet their needs. Address customer inquiries in a timely and professional manner. Escalate issues to the store manager, District Director of Operations, and corporate office if unresolved.

About Us

At Check 'n Go, we are committed to providing exceptional customer experiences. Our team members play a vital role in achieving this goal by ensuring customers receive accurate information about our product offerings.

Key Responsibilities

  • Presents all options for products and services to customers to ensure they make informed decisions.
  • Escalates unresolved customer issues to the store manager, District Director of Operations, and corporate office as necessary.

Benefits

We offer a comprehensive benefits package, including competitive salary, opportunities for advancement, and ongoing training and development programs.



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