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Benefits Administrator

2 months ago


Mechanicsville Virginia, United States Bowlero Full time
Benefits Coordinator Job Description

At Bowlero, we're committed to providing our employees with a comprehensive benefits package that supports their well-being and career growth. As a Benefits Coordinator, you'll play a critical role in managing and administering our employee benefits programs, ensuring accuracy, compliance, and excellent customer service.

Key Responsibilities:
  • Review and manage benefits eligibility, reconciling reports between HRIS, Payroll, and vendors.
  • Maintain and update employee benefit files, databases, and other records, ensuring the accuracy of benefit enrollments and corresponding payroll deductions.
  • Research and respond to employee inquiries regarding benefits issues, providing excellent customer service and clear communication on benefits policies and procedures.
  • Process status changes, terminations, employment status changes, and new hires.
  • Administer short-term and long-term disability plans, coordinating with third-party medical providers, processing benefit checks, tracking benefit payments, and managing milestone events that impact healthcare benefits.
  • Maintain benefit vendor contacts and provide vendors with appropriate documentation for benefit plans.
  • Process and reconcile vendor bills.
  • Administer Labor Union Contracts and ensure compliance with associated benefits.
  • Process court-ordered claims.
  • Administer FMLA and various other types of leaves according to federal guidelines, educating employees and managers on these guidelines.
  • Administer the 401(k) plan according to plan guidelines, assisting employees with online procedures for loan requests, account rollovers, loan payments, and hardship withdrawals, and acting as a liaison between employees and the Third-Party Administrator.
  • Administer the Employee Stock Purchase Plan (ESPP) according to plan guidelines.
  • Assist in preparing materials and presenting benefit plans to employees.
  • Issue annual individual summaries of benefits to employees.
  • Administer the employee relocation program and provide employees with information regarding general guidelines.
Requirements:
  • Strong analytical skills and attention to detail.
  • Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
  • Effective communication and interpersonal skills, with the ability to explain complex benefits information to employees clearly and effectively.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems.
  • Ability to handle sensitive information confidentially and with integrity.
  • Problem-solving skills and the ability to handle multiple tasks in a fast-paced environment.
  • Customer service-oriented, with a focus on delivering high-quality support to employees.
Education and Experience:
  • Required: Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 1+ years' experience in benefits administration or a similar HR role or equivalent combination of education and experience is also acceptable.

Bowlero offers a competitive total rewards package, including performance-based incentives and a broad range of benefits. If you're a motivated and detail-oriented individual with a passion for benefits administration, we encourage you to apply for this exciting opportunity to join our team of over 12,000 associates.