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Move-In Coordinator
1 month ago
At Senior Lifestyle, we are seeking a highly organized and detail-oriented Move-In Coordinator to support our occupancy goals. As a key member of our community relations team, you will play a vital role in ensuring a smooth transition for new residents.
Key Responsibilities:- Assist incoming residents with all aspects of their transition to our community, including coordinating move-ins, move-outs, and in-house transfers.
- Collaborate with the Director of Engineering and the Director of Housekeeping to refurbish, clean, and inspect units after move-out and before move-in.
- Communicate incoming residents' special needs or requirements to relevant departments.
- Support the marketing team by assisting with tours, telephone inquiries, hosting functions, and community outreach, as directed by the Community Relations Director.
- Enter all actions between the Move-In Coordinator and prospective residents/families into the CRM.
- Create resident records in Point Click Care.
- Ensure all managers have scheduled meet and greets with new residents for their orientation to the community in accordance with the Welcome Home Program.
- Participate in the Manager on Duty program.
- Attend all required training, in-service, and staff meetings.
- Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
- A high school diploma, a one-year certificate from college or technical school, or three to six months related experience and/or training, or an equivalent combination of education and experience.
- Acceptable fluency in English to perform job duties and communicate with supervisors, coworkers, residents, and applicable third parties.
- High attention to detail, service-minded individual with strong hospitality, and master of organization, time management, and communication.
- Proficiency in CRM systems, Excel, and Word.
Senior Lifestyle offers a comprehensive benefits plan to eligible team members, including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.
Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
