Software Implementation Specialist
7 days ago
We are seeking a highly skilled Software Implementation Specialist to join our team at LifeBridge Health. As a key member of our Information Services department, you will be responsible for implementing, enhancing, and supporting business applications deployed throughout the system.
About the RoleThis is an exciting opportunity to work in a dynamic environment where you will have the ability to work independently on regular duties while referring appropriately to your manager. Your primary focus will be on providing ongoing telephone support to end users, ensuring that they receive timely and effective assistance with their application-related issues.
Key Responsibilities- Implement and enhance business applications according to standard departmental processes and change control procedures.
- Provide exceptional customer service skills to end users through ongoing telephone support.
- Work collaboratively with stakeholders to identify and resolve application-related issues.
- Maintain accurate records of issues and resolutions using the issue/request tracking system.
To succeed in this role, you should possess:
- A basic professional knowledge equivalent to a Bachelor's degree in a relevant field.
- A working knowledge of theory and practice within a specialized field.
- A minimum of 3-5 years of experience in software implementation and support.
As one of the largest healthcare providers in Maryland, we offer a comprehensive benefits package that includes:
- An estimated salary range of $42,000 - $73,000 based on experience.
- A competitive benefits package including medical, dental, and vision coverage.
- A 401(k) retirement plan with employer matching contributions.
- Tuition reimbursement and continuing education opportunities.
Lifbridge Health is a leading healthcare provider in Maryland, serving over 1 million patients annually. Our mission is to provide high-quality patient care and services that meet the unique needs of each individual. Join our team and be part of a dynamic organization that values innovation, teamwork, and patient-centered care.
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