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Front Desk Specialist

2 weeks ago


Miami, United States Marriott Full time

Company Overview

Marriott International is a leading hospitality company with a portfolio of brands that include Marriott Hotels, Courtyard by Marriott, and W Hotels, among others. We are committed to delivering exceptional guest experiences and providing our employees with opportunities for growth and development.

About the Job

We are looking for a skilled Front Desk Specialist to join our team at the W Miami hotel. As a key member of our front desk, you will be responsible for delivering exceptional guest service and creating memorable experiences for our guests.

Responsibilities

  • Provide personalized service to guests, anticipating their needs and exceeding their expectations
  • Process operational needs, address guest requests, complete reports, and share local insights with guests
  • Maintain a safe and welcoming work environment, adhering to company policies and procedures
  • Collaborate with colleagues to ensure seamless guest interactions and excellent service delivery

Requirements

  • High school diploma or equivalent required; related work experience preferred
  • Excellent communication and interpersonal skills, with ability to work effectively in a team environment
  • Ability to multitask, prioritize tasks, and adapt to changing situations

Benefits

As a valued member of our team, you will enjoy a competitive salary range of $40,000 - $60,000 per year, depending on experience. You will also receive a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.