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Pharmacy Department Manager

2 months ago

Syracuse New York, United States KPH Healthcare Services Full time
Job Summary:

As a Pharmacy Department Manager at KPH Healthcare Services, you will be responsible for overseeing the day-to-day operations of the Pharmacy department. This includes managing the training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, and interpreting and ensuring consistent application of organizational policies.

Key Responsibilities:
  • Implement and adhere to the Kinney Standard of Practice to dispense prescriptions and provide exceptional customer service.
  • Perform quality assurance steps to ensure accurate prescriptions are dispensed, and report dispensing incidents in a timely manner.
  • Oversee and manage the initial submission, resubmission, and collection of third-party claims.
  • Manage and balance pharmacy inventory to ensure maximum turns while maintaining in-stock levels for customer needs.
  • Oversee the transmitting, processing, and receiving of orders from the Kinney Warehouse and additional suppliers as needed.
  • Check pharmacy inventory for outdates and process returns.
  • Maintain prescription files and other manual records in accordance with state and federal guidelines.
  • Ensure in-store pharmacy technology is utilized to its fullest potential to maximize return on investment and lifespan.
  • Exhibit outstanding customer service and ensure all employees adhere to loss prevention policies.
  • Assist in implementing corporate pharmacy marketing, advertising, and promotional programs.
  • Maintain a clean, professional environment that protects customer and employee safety.
  • Develop and maintain professional relationships with doctors and other healthcare professionals.
  • Stay aware of developments in the pharmacy and healthcare services fields and integrate them into practice.
  • Maintain confidentiality regarding patient information.
  • Facilitate communication between professional staff and pharmacy personnel.
  • Assist in developing an annual pharmacy department operating budget and operate within budgetary guidelines.
  • Interact with Facility Manager on hiring practices, performance reviews, and disciplinary actions for pharmacy department personnel.
  • Assign duties and assist in scheduling pharmacy staff to meet payroll and productivity budget guidelines.
  • Train and develop pharmacy department personnel to perform duties.
  • Communicate corporate goals to pharmacy department personnel.
  • Attend and participate in HealthDirect required training and management programs.
  • Interface with auditors and outside agencies as needed.
  • Oversight responsibilities to ensure facilities comply with state and federal regulations and requirements.
  • Complete mandatory and regulatory training programs.
Requirements:
  • BS or Pharm D degree in Pharmacy.
  • Previous experience as a Pharmacist.
  • Valid State License and current registration to practice Pharmacy.
  • Ability to stand/walk throughout majority of shift.
  • Strong customer service and communication skills.
  • Strong organizational skills.
  • Basic keyboarding skills.