Retail Sales Team Lead

5 days ago


Charleston, West Virginia, United States Harbor Freight Tools Full time
About the Role

A key member of our retail team, you will be responsible for providing exceptional customer service and leading a high-performing team to achieve sales goals.

This role is ideal for individuals with recent leadership experience in retail who are passionate about developing their skills and contributing to a dynamic team environment.

Key Responsibilities
  • Ensure that all customers receive a positive shopping experience by providing expert advice and support.

  • Maintain a safe and organized store environment, including daily cleaning and visual merchandising tasks.

  • Develop and implement effective strategies to drive sales growth and improve customer satisfaction.

  • Serve as a mentor and coach to team members, helping them to develop their skills and reach their full potential.

  • Assume responsibility for leading the team during peak periods, making decisions to ensure seamless operations and excellent customer service.


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