Team Member

4 days ago

Miami, Florida, United States NDM Hospitality Services Full time
Job Description

BurgerFi Team Member: At NDM Hospitality Services, we value character and hard work. We offer an extensive training system that is tailored to your goals, with the opportunity for rapid advancement. Our starting positions consist of Cashier and Line/Prep Cook training programs. These lead into supervisor and manager training programs.

Key Responsibilities:

  • Deliver exceptional Quality, Service, & Cleanliness.
  • Set up and stock stations with all necessary supplies.
  • Cook menu items in cooperation with the rest of the kitchen staff.
  • Work together as a team to get high-quality food out in a timely manner.
  • Answer, report, and follow QC/Manager instructions.
  • Clean up station and complete all side work.
  • Comply with sanitation regulations and food safety standards.
  • Follow all company policies and standards.
  • Maintain a positive and professional approach with coworkers and customers.

Additional Responsibilities:

  • Guest-oriented service representative to provide engaging warm service.
  • Effectively ring up on the register accurately and in a timely manner.
  • Ability to walk the guest through the order efficiently while presenting the full menu of choices.
  • Identify and assess customer needs and be able to adapt service style to achieve guest satisfaction.
  • Understand the 4 purposes of upselling and meet personal/team target sales goals.
  • Handle complaints, provide appropriate solutions and alternatives, to ensure every guest leaves satisfied.
  • Comply with sanitation regulations and food safety standards.
  • Provide pricing information, answer questions, and deal with difficult guests in a warm and friendly manner.
  • Ring up discounts, track coupons, saves signed receipts, & collects cash/credit transactions.

Benefits:

We value all of our team members at NDM Hospitality Services and look to provide mutual success. To facilitate this success we also provide the following benefits:

Rapid wage advancement, Hourly wage plus tips, Medical, Dental, & Vision Insurance, 401K retirement plan, Team member meal policy

Opportunities for Growth:

NDM Hospitality Services is a rapidly expanding business in the hospitality field. Further opportunities beyond BurgerFi can consist of Full Service Restaurant positions, Regional Management positions, Training Manager positions, all Hotel/Resort positions, & Executive Management positions.

Equal Opportunity Employer:

NDM Hospitality Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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