Patient Experience Ambassador

1 week ago


Salisbury, North Carolina, United States Novant Health Full time
Overview:

Novant Health seeks a highly skilled Service Excellence Specialist to serve as the role model for exceptional patient experience. The successful candidate will provide compassionate service to patients and their loved ones during various stages of care, setting the tone for an outstanding experience.

This Service Excellence Specialist will work closely with the clinical team and support services to provide support and comfort measures through continuous rounding and communication. They will maintain a welcoming environment, address any concerns promptly, and perform various administrative tasks as assigned.



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