Club Service Representative

6 days ago


Garland, Texas, United States Planet Fitness Full time
About the Position: We're seeking a skilled and enthusiastic individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests. You will also handle all front desk activities, facilitate updates to member accounts, and maintain a clean and organized club environment. If you have excellent communication skills, a passion for fitness, and a commitment to delivering outstanding customer experiences, we want to hear from you

Responsibilities:
  • Provide exceptional customer service to members, prospective members, and guests.
  • Handle all front desk activities efficiently.
  • Facilitate updates to member accounts.
  • Maintain a clean and organized club environment.

Requirements:
  • High school diploma or equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability.

About Us: Planet Fitness is a leading fitness chain with over 2,000 locations across the United States. Our clubs offer a Judgement Free Zone where members can feel comfortable and supported in their fitness journey. With a focus on providing exceptional customer experiences, we're committed to helping our members achieve their goals and live healthier lives.

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