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Job Summary
We are seeking a highly skilled and customer-focused Bellperson to join our team at Davidson Hospitality. As a Bellperson, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming atmosphere, and exceeding their expectations.
Key Responsibilities:
- Greet guests with a warm and friendly demeanor upon arrival, making them feel valued and respected.
- Assist guests with their luggage, ensuring prompt and efficient service, and providing a seamless experience.
- Provide information about hotel amenities, services, and local attractions, showcasing your knowledge and expertise.
- Escort guests to their rooms, explaining the features and facilities, and ensuring they feel comfortable and at ease.
- Deliver messages, packages, and other items to guest rooms, demonstrating your attention to detail and commitment to excellence.
- Coordinate transportation arrangements for guests as requested, showcasing your organizational skills and ability to multitask.
- Maintain a neat and organized lobby area, reflecting the high standards of Davidson Hospitality.
- Anticipate and fulfill guests' needs, ensuring a memorable stay and exceeding their expectations.
Requirements:
- One year prior Guest Services/Bell experience preferred, with a proven track record of delivering exceptional service.
- Valid CDL license where applicable, demonstrating your ability to work in a fast-paced environment.
- Familiarity with local area and attractions, showcasing your knowledge and enthusiasm for the community.
- Read, write and speak English fluently, with excellent communication skills and the ability to work effectively with diverse groups.
Benefits:
- Multiple Tiers of Medical Coverage, ensuring your health and well-being.
- Dental & Vision Coverage, protecting your smile and vision.
- 24/7 Teledoc service, providing convenient access to medical care.
- Free Maintenance Medications, promoting your health and wellness.
- Pet Insurance, showing our commitment to your furry friends.
- Hotel Discounts, offering you and your loved ones a special rate.
- Tuition Reimbursement, supporting your education and career development.
- Paid Time Off (vacation, sick, bereavement, and Holidays), allowing you to recharge and relax.
- 401K Match, helping you plan for your future.