Restaurant Operations Manager

1 week ago


Elk City, Oklahoma, United States Rib Crib BBQ Full time
Job Summary

As a Restaurant General Manager at Rib Crib BBQ, you will be responsible for leading a team of hourly employees in a fast-paced, dynamic environment. This role requires a strong leader who can provide direction, support, and guidance to ensure exceptional customer satisfaction and high-quality food service.

Key Responsibilities
  1. Leadership and Team Management: Provide direction and support to hourly employees, ensuring they are adequately trained and equipped to deliver exceptional customer service.
  2. Operational Excellence: Monitor and implement operational standards to ensure efficient service delivery, quality control, and customer satisfaction.
  3. Employee Relations and Development: Recruit, select, maintain, evaluate, and promote employee relations and scheduling according to individual performance and business needs.
  4. Food Safety and Quality: Monitor food cost and quality controls, reducing waste through proper purchasing, receiving, storage, preparation, and rotation procedures.
  5. Financial Management: Record and analyze cash flow, inventory movement, labor costs, and cost of sales on a daily basis.
  6. Regulatory Compliance: Ensure adherence to all state and federal regulations, maintaining a safe and healthy work environment for employees and guests.
Requirements

Qualifications

  1. Management Experience: Minimum two years of previous management experience in a full-service establishment.
  2. Operational Knowledge: Knowledgeable in both back-of-house and front-of-house operations.
  3. Communication Skills: Capable of setting expectations and maintaining concise oral and written communication among managers and employees.
  4. Technical Skills: Proficient use of restaurant equipment, including calculators, cash registers, computers, ovens, smokers, and knives.

Education and Certifications

  • Education: High School diploma or equivalency as determined by management.
  • Certifications: Food Service Manager Certificate and completion of M.I.T. Program.

Physical and Mental Demands

  • Physical Demands: Position requires standing for 10-11 hours, frequent walking, pushing, pulling, lifting, cutting, carrying, kneeling, or stooping.
  • Mental Demands: Work involves frequent periods of lifting up to 30 pounds, with occasional lifting to exert up to 80 pounds.

Working Conditions

  • Climate-Controlled Environment: Position is in a climate-controlled establishment, with exposure to temperature extremes in conjunction with internal conditions for food handling.


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