Operations Director

2 days ago


Dallas, Texas, United States H-E-B Full time

We are seeking a highly skilled Operations Manager to join our team at Central Market, a specialty grocery store that is part of the H-E-B family. This individual will be responsible for driving the business plans and strategies developed by the General Manager into day-to-day implementation and action plans.

Job Description:

The Operations Manager will provide a service to Customers and Partners by providing operational support, facility maintenance, and leadership in the absence of the GM and Directors. This role is responsible for overseeing and directing work flow cross-functionally across the entire store, solving common and complex business, Customer, and Partner issues within established guidelines, and recommending appropriate variances.

The ideal candidate will have 3-5 years of proven management and leadership experience and/or education from a college or technical school, preferably a combination of education and experience. They should have the ability to independently prioritize issues quickly and manage time and resources appropriately, as well as have strong verbal and written communication skills across a multi-department environment.

Responsibilities:
  • Drive business plans and strategies into day-to-day implementation and action plans.
  • Provide operational support, facility maintenance, and leadership in the absence of the GM and Directors.
  • Oversee and direct work flow cross-functionally across the entire store.
  • Solve common and complex business, Customer, and Partner issues within established guidelines.
  • Recommend appropriate variances.
  • Supervise the Maintenance team, including training new Partners, coaching, evaluating performance, scheduling, and ensuring store conditions are kept at high CM standards.
  • Monitor conditions and report, document, and track all store maintenance issues, facility, and/or equipment.
Requirements:
  • 3-5 years of proven management and leadership experience and/or education from a college or technical school.
  • Ability to independently prioritize issues quickly and manage time and resources appropriately.
  • Strong verbal and written communication skills across a multi-department environment.
  • Ability to work without supervision and make independent decisions that reflect a strong understanding of the business, reflect the CM Partner/Customer-focused culture, and protect business interests.


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