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Systems Administrator

4 weeks ago

Atlanta, Georgia, United States Loginsoft Consulting LLC Full time
Job Title: Systems Administrator

We are seeking a highly skilled Systems Administrator to join our team at Loginsoft Consulting LLC. As a key member of our IT infrastructure team, you will be responsible for ensuring the smooth operation of our Linux/Unix-based systems and infrastructure.

Key Responsibilities:
  • Monitor and maintain the health and performance of our production systems, identifying and resolving issues promptly.
  • Develop and maintain knowledge bases and documentation for our team, ensuring that all processes and procedures are up-to-date and easily accessible.
  • Collaborate with other teams to establish standards and document production configurations, ensuring consistency and best practices across our infrastructure.
  • Recommend policies and procedures to support our Digital Services environment, ensuring that our systems and processes are aligned with industry best practices.
  • Perform daily monitoring of the ticket queue, analyzing problems across multiple systems and groups to identify trends and areas for improvement.
  • Research and evaluate new technology products and services to improve performance and scalability within our operations support environments.
  • Stay up-to-date with current and emerging technologies, participating in educational opportunities and staying informed through industry publications and white papers.
  • Support scheduled installations, upgrades, and maintenance in accordance with established IT policies and procedures.
  • Work closely with business owners to ensure that change and maintenance windows are planned and executed smoothly.
Requirements:
  • 2+ years of experience in a media or internet technology operations environment with production support experience in Linux/Unix.
  • Excellent Internet application support experience in open-source platform environments.
  • Deep technical expertise in server administration, client service, user authentication, configuration management tools, internal and external monitoring tools, networking troubleshooting, and shell scripting.
  • Advanced level experience and support of cloud technologies and container-based environments based on Kubernetes, Docker, and other container orchestration solutions.
  • Configuration experience with commercial, open-source, and SaaS-based monitoring tools, including Zenoss, Nagios, Zabbix, Monit/mmonit, Kibana, Catchpoint, Conviva, Circonus, DataDog, BigPanda, Rigor, New Relic, and Cloudwatch.
  • Knowledgeable in configuration management, automation, and orchestration systems, such as Chef, Puppet, CFEngine, and others.
Preferred Requirements:
  • Demonstrable experience with one or more web/systems programming languages, such as Python, PHP, Ruby, JavaScript, Perl, HTML/CSS.
  • Experienced with ServiceNow, PagerDuty, JIRA, and Confluence.
  • Knowledgeable in video encoding and streaming concepts and technologies.
Soft Skills:
  • Strong communications skills, with the ability to clearly and effectively communicate with technical and non-technical users.
  • Collaboration skills, with a passion for lean processes and a strong customer service focus.
  • Ability to work in a fast-paced environment, reacting quickly to changing priorities and deadlines.
  • Team-focused, with a strong emphasis on collaboration and communication.
  • Detailed and process-oriented, with a focus on delivering high-quality results.
Education and Certifications:
  • Four-year college diploma or university degree in computer science or software engineering, or equivalent practical work experience.