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Housekeeping Operations Manager
2 months ago
Avenue5 Residential is seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at the Templin's Hotel and Marina in Post Falls, Idaho. As a key member of our housekeeping department, you will be responsible for supervising the housekeeping and laundry operations to ensure exceptional product quality standards and optimum service delivery to our hotel guests.
Key Responsibilities- Supervise and direct the housekeeping and laundry teams to ensure efficient and effective operations.
- Ensure that all housekeeping and laundry areas are maintained in a clean and organized manner, adhering to hotel and company standards.
- Conduct regular inspections to ensure that all rooms and public areas meet the highest standards of cleanliness and quality.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Monitor and control expenses to achieve budget targets.
- Provide training and development opportunities to housekeeping staff to enhance their skills and knowledge.
- Ensure compliance with all hotel policies, procedures, and regulations.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- Minimum 3-5 years of experience in a similar role in an upscale hotel environment.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
- Strong problem-solving and analytical skills.
- Ability to lift, push, and pull up to 50 pounds.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A comprehensive training program to enhance your skills and knowledge.
