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Personal Injury Case Coordinator
2 months ago
Position Overview:
Join Omega Law Group, a distinguished personal injury law firm dedicated to advocating for individuals affected by negligence and wrongful acts. As a Personal Injury Case Coordinator, you will play a pivotal role in supporting clients throughout their journey in the personal injury claims process. Your efforts will directly contribute to making a positive impact in the lives of those who have experienced accidents.
Key Responsibilities:
- Conduct initial consultations with clients to gather essential case information.
- Manage all pre-litigation aspects of personal injury cases, ensuring thorough oversight from intake to resolution.
- Maintain organized and comprehensive client files, ensuring all documentation is up-to-date.
- Collect and compile necessary evidence and documentation for each case.
- Investigate liability by obtaining witness statements and relevant photographic evidence.
- Coordinate medical treatment and gather pertinent medical records.
- Maintain consistent communication with clients, providing updates on their case status through various channels.
- Assist clients in scheduling and reminding them of medical appointments.
- Guide clients through the healthcare system to ensure they receive the necessary treatment.
- Initiate and manage insurance claims, including Medi-Cal, Medicare, and Private Insurance Liens.
- Engage with a diverse range of individuals and entities, including clients, attorneys, and medical professionals.
- Provide mentorship and training to junior case management staff.
Qualifications:
- Demonstrated experience in case management, particularly in the field of personal injury law.
- Ability to manage a high volume of cases in a dynamic environment, with a strong adaptability to change.
- Exceptional customer service skills, showcasing genuine empathy and compassion towards clients.
- Strong communication and interpersonal skills, essential for extensive client interaction.
- Proven ability to follow through on multiple deadlines effectively.
- Familiarity with medical and insurance terminology is advantageous.
- Proficiency in Spanish is preferred; bilingual candidates are encouraged to apply.
We are an equal opportunity employer, offering competitive compensation, comprehensive benefits, and opportunities for professional growth.