BMW Product Specialist

1 week ago


Roseville, United States Careerbuilder-US Full time
Product Specialist Job Description

At AutoNation, we're committed to delivering exceptional customer experiences and providing comprehensive product information throughout the sales and aftersales processes. As a Product Specialist, you'll play a crucial role in helping our customers make informed decisions about their vehicle purchases.

Key Responsibilities:
  • Welcome and engage with customers to understand their needs and preferences
  • Utilize a consultative selling process to match the best vehicle to the customer's needs
  • Create a seamless vehicle delivery experience for customers
  • Follow up with customers to ensure satisfaction and address any concerns
  • Prospect for new business opportunities through referrals and creative approaches
  • Set and achieve targeted sales goals
  • Develop superior product knowledge to effectively support customers
  • Transition customers to the Service Department to support their ownership experience
  • Provide exceptional customer service to drive loyalty and retention
Performance Metrics:
  • Targeted unit sales and gross profit
  • Targeted Customer Satisfaction Index
Requirements:
  • High School diploma or equivalent
  • Proven ability to provide exceptional customer experiences
  • Ability to set and achieve targeted goals
  • Prior sales experience preferred but not required
  • Demonstrated communication and interpersonal skills
  • Organization and follow-up skills
  • Experience and desire to work with technology
  • Valid in-state driver's license and a safe driving record
Opportunities for Career Growth:
  • Sales Manager
  • Financial Services Manager
  • Service Advisor

This role offers a competitive hourly rate of $21 and an annual salary range of $17.76 - $30.37, depending on experience and qualifications. We offer a range of benefits and perks, including competitive compensation, 401k matching, and a comprehensive benefits package.

At AutoNation, we're committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.



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