Service Advisor

3 weeks ago


Memphis, Tennessee, United States Lincoln of Memphis Full time
Job Summary

As an Experienced Service Advisor at Lincoln of Memphis, you will be responsible for providing exceptional customer service and acting as a liaison between customers and the service department.

This role requires strong communication and problem-solving skills, as well as extensive knowledge of automotive systems and repair procedures.

  • Deliver exceptional customer experiences through effective communication and active listening.
  • Ensure accuracy and transparency in estimating costs and time required for repairs.
  • Collaborate with the service department to achieve high-quality repair work and meet customer expectations.
Requirements
  • Prior experience as a certified service advisor
  • Excellent customer service and interpersonal skills
  • Strong knowledge of automotive systems and repair procedures
  • Ability to accurately estimate repair costs and timeframes
  • Effective communication and problem-solving abilities
  • Attention to detail and organizational skills
Benefits

At Lincoln of Memphis, we offer a competitive compensation package including a salary range of $75,000 - $125,000 per year, healthcare benefits, retirement plans, and paid time off.



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