Retail Operations Leader
2 months ago
Salary: $68,000+ (Depending on Experience)
About Us:
For over 37 years, Castle Megastore has been dedicated to enhancing the intimate lives of our clientele. We represent romance, enjoyment, and imagination. Our knowledgeable team provides customers with in-depth insights into the finest brands and the most extensive selection. We are Essentials for Lovers.
Primary Responsibilities:
- Develop a high-performing team by fostering leadership growth.
- Oversee recruitment, staffing, and scheduling to optimize sales and productivity, including setting individual sales targets for team members.
- Ensure an outstanding customer experience by cultivating and maintaining a premium in-store atmosphere.
- Direct the planning and execution of visual merchandising, marketing, and product strategies.
- Represent the brand, understand competitors, and enhance community presence to boost store and brand visibility.
- Analyze various reports and metrics, including customer insights, to uncover business opportunities.
- Prioritize workload effectively to ensure the success of all responsibilities.
- Ensure compliance with all retail policies and procedures by team members.
- Maintain regular communication with the management team regarding sales performance, customer feedback, and associate training and performance.
- Engage in weekly store evaluations with the management team and follow up as necessary.
- Stay informed about all store initiatives and communications, sharing relevant information with associates when appropriate.
Essential Qualifications:
- 3-5 years of retail management experience as a Store Manager in a high-volume, multi-million dollar fashion and hardlines retail environment is essential.
- Demonstrated success in developing leaders and building high-performing teams with a strong focus on customer engagement and achieving sales targets.
- Proven ability to network, recruit, and attract top talent in the retail sector.
- History of achieving outstanding results with a strong business acumen.
- Extensive knowledge of the fashion industry, HR practices, and retail operations.
- Excellent communication, interpersonal, and problem-solving skills with both store personnel and corporate management.
- Strong delegation skills to support execution and drive results.
- Experience in a high-intensity environment with diverse product categories.
- Preferred college degree; high school diploma required.
- Availability to meet business needs, including evenings and weekends.
- Eligibility to work in the US is required.
- Multilingual abilities are advantageous.
What We Provide:
· Competitive starting salary
· Bonus Opportunities
· Comprehensive Medical, Dental, and Vision Benefits
· 401K Retirement Plan with company match
· Paid time off
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