Customer Service Team Lead

4 weeks ago


New Albany, Ohio, United States psg Full time

Customer Service Team Lead Role at psg

We are seeking a highly skilled Customer Service Team Lead to join our team at psg. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.

Key Responsibilities:

  • Lead a team of customer service representatives to achieve exceptional customer service results
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless customer service delivery
  • Provide coaching and training to customer service representatives to improve their skills and performance

Requirements:

  • 3+ years of customer service experience, with at least 1 year in a leadership role
  • Proven track record of improving customer satisfaction and loyalty
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

How to Apply:

Please click here to log in to Workday to apply using the internal application process.


  • Clinical Team Lead

    4 weeks ago


    New Albany, Ohio, United States Mount Carmel Health Full time

    Job Summary:Mount Carmel Health is seeking a skilled Clinical Team Lead to oversee patient care in our orthopedic department. As a key member of our team, you will be responsible for planning, organizing, and directing daily operations to ensure the highest level of patient satisfaction and care.Key Responsibilities:• Collaborate with physicians and staff...

  • Store Lead Cashier

    4 weeks ago


    New London, Ohio, United States TravelCenters of America Full time

    At TravelCenters of America, we're committed to providing exceptional customer experiences for our guests. As a Store Lead Cashier, you'll play a key role in delivering this promise.As a Store Lead Cashier, you'll be responsible for providing top-notch customer service, processing transactions efficiently, and maintaining a clean and well-stocked store...


  • Albany, Ohio, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions with...


  • Albany, Ohio, United States Family Dollar Full time

    Family Dollar Job OpportunityAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your key responsibilities will include greeting customers, assisting them with the selection of merchandise, and completing cash register transactions. You will also be required to answer questions...


  • New Albany, Ohio, United States US Postal Service Full time

    Job Summary: As a Rural Carrier Associate with the US Postal Service, you will be responsible for delivering mail and packages along a prescribed rural route using a vehicle. Your duties will include case, delivering, and collecting mail, as well as providing customers with a variety of services.Key Responsibilities:• Deliver mail and packages to customers...


  • New Albany, Ohio, United States US Postal Service Full time

    Job Summary:As an Assistant Rural Carrier with the US Postal Service, you will be responsible for delivering packages on Sundays and observed holidays using dynamic route descriptions. Your duties will also include case, deliver, and collect mail and packages on Saturday along a prescribed rural route using a vehicle.Key Responsibilities:Deliver packages on...


  • New London, Ohio, United States TravelCenters of America Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Cashier Lead at TravelCenters of America.Key Responsibilities:Provide exceptional customer service to our guests, ensuring a positive experience and driving repeat business.Process transactions accurately and efficiently on our point-of-sale (POS)...


  • New Albany, Ohio, United States Forest New Albany LP Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree uniformsMUST PASS A BACKGROUND CHECK BEFORE ANY OFFER OF EMPLOYEMNET IS MADEPAY STARTS AT $14 AN HOURJob description includes cleaning and maintaining a variety of spaces in our hotel. Responsibilities can include:Cleaning: Sweeping, mopping, vacuuming, dusting, scrubbing, and...


  • New Albany, Ohio, United States E2 Optics Full time

    About the RoleE2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. Our team is dedicated to designing low voltage solutions that seamlessly integrate audiovisual, physical security, structured...


  • New Albany, Ohio, United States Quality Technology Services, LLC Full time

    The Director of Medical and Travel Services will be responsible for leading a team that oversees early-stage power engagement and utility company coordination across the North American footprint.This leader will ultimately own ensuring utility capacity is evaluated and secured at each campus to support data centers by developing power market intelligence;...


  • New Philadelphia, Ohio, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Your primary goal will be to provide assistance to customers in selecting merchandise, completing cash register transactions, and answering questions about the store and its...


  • New Albany, Ohio, United States Trilogy Health Services Full time

    Job Summary: We are seeking a skilled Certified Nursing Assistant to join our team at Trilogy Health Services. As a State Tested Nursing Assistant, you will participate in daily nursing report and electronic documentation, assist residents with personal hygiene activities, and observe and report changes in residents' condition.Responsibilities:Participate in...


  • New Boston, Ohio, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences, registering sales on assigned cash registers, and providing courteous and efficient checkout service. You'll also have the opportunity to recommend items for sale to...


  • New Middletown, Ohio, United States Dustin Stifter - State Farm Agent Full time

    Are you looking for a career that combines customer service with insurance and financial services? As a Customer Service Manager at Dustin Stifter - State Farm Agent, you will be responsible for establishing customer relationships and providing prompt, accurate, and friendly customer service.Responsibilities:Establish customer relationships and follow up...


  • New Richmond, Ohio, United States Family Dollar Full time

    At Family Dollar, we're looking for a Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional service to our customers. Your duties will include greeting customers, assisting them with merchandise selection, and completing cash register transactions. You will also be responsible...


  • New Middletown, Ohio, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal is to ensure that every customer leaves the store satisfied with their shopping experience.Key Responsibilities:Provide exceptional customer service by greeting...


  • New Philadelphia, Ohio, United States Family Dollar Full time

    Customer Service Role at Family DollarAs a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Key responsibilities include:Providing assistance to customers in selecting merchandiseCompleting cash register transactions accurately and efficientlyAnswering customer inquiries about store...


  • New Lexington, Ohio, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Providing top-notch service to customers, ensuring their needs are met and exceeded.Greeting customers and assisting them in selecting merchandise that meets their...


  • New Lexington, Ohio, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal is to ensure that every customer leaves the store satisfied with their shopping experience.Main Responsibilities:Provide excellent customer service by greeting...


  • New Boston, Ohio, United States Security Finance Full time

    Job SummaryWe're seeking a Customer Service Representative to provide exceptional support to our customers. This role involves providing outstanding customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns.Key ResponsibilitiesProvide top-notch customer service via phone and in-personMarket...