Retail Account Relationship Specialist
1 week ago
Aaron's is an industry leader in sales and lease-to-own retail, offering quality brand names and exceptional customer service. Our team members have the opportunity to reach their full potential in a collaborative, dynamic environment with competitive pay and benefits. This role offers a career with purpose.
About the Role- This position involves direct contact with customers who have not renewed their lease agreements, both in-home visits and over the phone.
- Sales of timely lease agreement renewal payments are a key aspect of the job.
- The Customer Account Advisor will assist in setting and achieving daily, weekly, and monthly revenue and renewal goals.
- Other responsibilities include assisting with merchandise returns, guest deliveries, vehicle maintenance, and certification of returned items.
- Must be at least 19 years old (18 in Canada) with a valid driver's license and meet Aaron's Driver Qualification Policy.
- Ability to work varying schedules from 8 am to 9 pm.
- Lifting up to 50 pounds without assistance and up to 300 pounds with a dolly is required.
- Two years of retail or customer service experience is preferred.
- High school diploma or equivalent is desired.
- Excellent interpersonal and communication skills are essential.
Aaron's offers a range of benefits to support our team members' physical and financial well-being, including:
- Sundays off
- Employee assistance program
- Employee purchase program with exclusive discounts
- Physical and financial well-being programs
- Tuition reimbursement
- Employee Business Resource Groups
- 401(k) plan with contribution matching
- Paid time off, including vacation days, sick days, and holidays
- Life and disability insurance
- Medical, dental, and vision insurance
- Paid paternal leave
- Stock purchase plans
- Pay on Demand
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