Retail Account Relationship Specialist

1 week ago


Denton, Texas, United States Aaron's Full time

Aaron's is an industry leader in sales and lease-to-own retail, offering quality brand names and exceptional customer service. Our team members have the opportunity to reach their full potential in a collaborative, dynamic environment with competitive pay and benefits. This role offers a career with purpose.

About the Role
  • This position involves direct contact with customers who have not renewed their lease agreements, both in-home visits and over the phone.
  • Sales of timely lease agreement renewal payments are a key aspect of the job.
  • The Customer Account Advisor will assist in setting and achieving daily, weekly, and monthly revenue and renewal goals.
  • Other responsibilities include assisting with merchandise returns, guest deliveries, vehicle maintenance, and certification of returned items.
Requirements
  • Must be at least 19 years old (18 in Canada) with a valid driver's license and meet Aaron's Driver Qualification Policy.
  • Ability to work varying schedules from 8 am to 9 pm.
  • Lifting up to 50 pounds without assistance and up to 300 pounds with a dolly is required.
  • Two years of retail or customer service experience is preferred.
  • High school diploma or equivalent is desired.
  • Excellent interpersonal and communication skills are essential.
Benefits

Aaron's offers a range of benefits to support our team members' physical and financial well-being, including:

  • Sundays off
  • Employee assistance program
  • Employee purchase program with exclusive discounts
  • Physical and financial well-being programs
  • Tuition reimbursement
  • Employee Business Resource Groups
  • 401(k) plan with contribution matching
  • Paid time off, including vacation days, sick days, and holidays
  • Life and disability insurance
  • Medical, dental, and vision insurance
  • Paid paternal leave
  • Stock purchase plans
  • Pay on Demand


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