Healthcare Engagement Coordinator

5 days ago


Olympia Fields, Illinois, United States SOUTHLAND CARE COORDINATION PARTNER Full time
Responsibilities
  • Member Engagement: Engage with Health Plan members through verbal communications, electronic correspondence, and text-based interactions to understand their needs and concerns.
  • Scheduling Appointments: Assist members in scheduling appointments with Nurse Practitioners (NPs) for Risk Adjustment purposes.
  • Documentation: Maintain accurate documentation of each member encounter in the Electronic Health Record (EHR).
  • Communication: Communicate effectively with healthcare professionals, staff, and members to ensure seamless workflow and optimal outcomes.


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